Terms and Conditions

Contract

By placing an order with us, it will have been deemed that you have read and accepted our terms and conditions.If you are unhappy with any point of the terms and conditions, please call us before you order.

The terms and conditions are set out under UK law and will be heard in a British court, this does not affect your legal rights.

A contract will exist between the 'Customer' and 'Peak And The Pantry’ for the sale of our goods only when an order has been processed and payment has been taken.

Prices

Prices and availability of products is subject to change without notice. Prices are shown in British Pounds Sterling

We accept Visa, Delta, MasterCard and Switch.

Shipping will be added at the end of the transaction according to weight and where the parcel is being shipped to.

Please see our Delivery section on our website of details for rate of charges.

Your right to cancel

If for any reason you wish to cancel your order, you may do so anytime before it is shipped. As we endeavour to ship orders as soon as we can, you must act quickly to cancel. First call us and then follow up with an email to confirm your wish to cancel.

Cooling off period

You have the right to change your mind and cancel the order within 7 days after receiving your goods. You must inform

us of your intention to cancel by email. The goods will need to be returned unopened for a refund, the return postage will be at the customers expense and we will refund on return.

Mistakes or damaged

If the wrong goods arrive or are broken or damaged, please notify us within 72 hours of receipt of the order.

We will replace or refund as you request.

Faulty goods

If a product is faulty, we request that you provide the batch number, best before end date and if possible a photograph of the item within 72 hours of receipt of the order. This enables us to investigate the problem. We can offer you a refund or a replacement.

Privacy policy

We are committed to safe guarding the privacy of our customers. No customer details will be passed on to a third party.

How to contact us

Peak And The Pantry

t: 07823 325 933

e: peakandthepantry@gmail.com